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KMID : 0608220070130020087
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Journal of Korean Society of Quality Assurance in Health Care
2007 Volume.13 No. 2 p.87 ~ p.94
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Increasing Customer Satisfaction Measurement through The Effective Business Improvement of Insurance Case Management Team about Consultation of Hospital Costs
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Seo Ji-Yeon
Chae Eun-Kyung
Ko Young-Jun
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Abstract
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